Shipping policy

Shipping Policy

Thank you for shopping with Noreen Textile. We are pleased to offer reliable delivery across Pakistan.

Delivery Coverage and Charges

We offer free nationwide delivery on all orders across Pakistan.

Delivery Time

Orders are typically delivered within 3-5 business days of order confirmation, depending on your location. Delivery times are estimates and may vary due to courier schedules or circumstances beyond our control.

Why we ask for Advance Payment - Pay full or partial advance.

A full or partial Advance Payment is required for order confirmation and this helps us distinguish between serious and non-serious customers. Due to a high volume of orders, we prioritize customers who confirm their commitment through an advance. This ensures that every order we pack and dispatch is genuinely wanted — reducing unnecessary returns, wasted effort, and courier costs. It also allows us to give your order the attention, care, and speed it deserves. In short, advance payment protects your order and ensures it reaches you as a top priority.

Advance Payment – Required for Order Confirmation

To confirm your order, a full or partial advance payment is required. This is applies for all local orders and serves as a serious commitment from the customer. It allows us to prioritize genuine orders and dispatch them with extra care, speed, and supervision.

  • Advance payment is verified instantly at the moment it is received — no waiting, no delays.
  • Partial or full advance is accepted depending on the order.
  • If you pay a partial advance, the remaining balance is collected at delivery. You are fully allowed to open and inspect the parcel before paying the remaining amount.
  • If you pay the full advance, your order is dispatched with 0 remaining balance. You are still fully allowed to open and inspect the parcel upon delivery, and if you don't wish to accept the parcel or want to return it for a valid reason you can still get your 100% advance payment refunded.
  • Advance payment orders receive priority processing and are dispatched more swiftly under supervision.

We accept advance payments via:

  • JazzCash
  • EasyPaisa
  • Meezan Bank
  • All other banks and digital wallets

Advance Payment Refund Policy

Our advance payment is fully refundable under any acceptable reason — no questions asked.

  • If you do not wish to accept the order for any valid reason (dissatisfaction after inspection, out of city at time of delivery, or any other acceptable reason), you may refuse or return the parcel and request a full or partial advance refund.
  • The refund process is initiated as soon as the parcel is refused or returned.
  • The advance is refunded within the time between refusal/return and when we receive the parcel back — typically within 48 hours (2 business days) of receiving the return.
  • There is absolutely no reason your advance will not be refunded if you do not accept the order for an acceptable reason. We stand by this commitment.

Allow-to-Open on Delivery

Regardless of whether you paid a partial or full advance, you are always allowed to open and inspect your order at the time of delivery. Customer satisfaction is our priority, and we ensure full transparency at every step.

Cash on Delivery (COD)

COD is still available on all orders. If a partial advance has been paid, only the remaining balance is collected at delivery.

Order Tracking and Support

Order Tracking number is sent your given mobile number after order is dispatched.
For any questions about your order or delivery status, please contact us at 03287150001, 03217150000, 0300 8657212, or our PTCL landline 0412623600, or email noreentextile.int@gmail.com.

Delays

While we make every effort to deliver on time, we are not liable for delays caused by third-party couriers, weather conditions, or other unforeseen events.