Refund policy

Noreen Textile

We’re committed to providing you with the utmost satisfaction. We’ve recently updated our refund and exchange policy to include an “Allow-to-Open” feature. This feature allows you to verify your purchase upon delivery, ensuring a smooth and secure shopping experience.

Allow-to-Open Policy: Upon delivery, you have the option to inspect the fabric before making a payment. If you’re not satisfied, you can return the product directly to the rider without any hassle.

Immediate Return Option: If you decide not to keep your purchase, you may request a return while our courier is present. The courier will take back the item you wish to return.

Conditions for Return and Exchange

If you need to return an item, follow these simple steps:

1. Condition of the Item: The item must be in the same condition as when you received it. The fabric must not be washed, cut, or altered.

2. Return Shipping: You will need to cover the return shipping cost.

3. Refund Process: Once we receive and inspect the item, we will transfer you the amount.

Contact Information

• Return Address:
  NOREEN TOWER,
  GOL-CHINOT BAZAR,
  FAISALABAD,
  PUNJAB,
  PAKISTAN.
  

• Customer Service: Please contact us at +92 321 7150 000 for any issues or queries.
  
  

We are dedicated to offering you the highest quality service and ensuring a seamless and transparent shopping experience. Thank you for choosing Noreen Textile!